The Association of Tour Operators and Travel Agents of the Czech Republic

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The Association of Tour Operators and Travel Agents of the Czech Republic
[[SKUDER_TITLE]]
The Association of Tour Operators and Travel Agents of the Czech Republic
[[SKUDER_TITLE]]
The Association of Tour Operators and Travel Agents of the Czech Republic
[[SKUDER_TITLE]]
The Association of Tour Operators and Travel Agents of the Czech Republic
[[SKUDER_TITLE]]
The Association of Tour Operators and Travel Agents of the Czech Republic

Novinky

Final Landing of Cyprus Airways

On Friday 9 January 2015, the Board of Cyprus Airways decided to suspend operations following the order of the European Commission (DG Competition) to recover incompatible state aid from the national air carrier.

 
 
ECTAA welcomes the adoption of emergency measures by the Cypriot government and main stakeholder of the national flag carrier to provide passengers with alternative tickets and routings. This is a positive change compared to the passengers of the airlines Spanair and Malev, which ceased operations at the beginning of 2012, where passengers were not provided with the same assistance and where some are still waiting to be refunded today.
 
 
This unfortunate case once again stresses the fact that there is no protection for passengers within the EU when an airline suspends operations in particular in the case of financial failure. While a similar protection is already in place for citizens travelling under a package travel contract with a tour operator, ECTAA and its 32 Members Associations deplores the reluctance of the EU legislator to adopt an appropriate legislation to protect EU air passengers.
 
In the last decade there have been more than 96 European airlines which have filed for bankruptcy, each time leaving thousands of passengers stranded and even more airline customers with no hope of getting a refund for their prepaid tickets.
 
ECTAA urges the European legislator to translate the European Parliament resolution of 25 November 2009 on passenger compensation in the event of airline bankruptcy into a mandatory legislation. The European Parliament has proposed a specific amendment to the legislative proposal revising the air passenger rights, entitling passengers to re-routing or refund in case an airline goes bankrupt, is suspended or ceases operations. Unfortunately this amendment is not supported by the Commission nor the Member States.
 
Said Lars Thykier President of ECTAA. “After the financial failures of SPANAIR, MALEV and many other airlines, with tickets worth millions of Euros non-refunded, the unfortunate situation of Cyprus Airways highlights once again the absolute need for a European scheme to protect air travellers.”
 
***
 
ECTAA regroups the national associations of travel agents and tour operators of 30 European
countries, of which 26 are within the European Union, and represents 80.000 enterprises.

16.02.2015

ECTAA, SUSTOUR: Register Now for the Event "Empowering European Tour Operators for Sustainable Futures"

Brussels, 11 September 2023. As the end of the EU-funded SUSTOUR project draws near, we remind interested stakeholders to register for the final hybrid event, "Empowering European Tour Operators for Sustainable Futures”.

12.09.2023

ECTAA, SUSTOUR: Empowering European Tour Operators for Sustainable Futures

Final hybrid event of the SUSTOUR Project, Cascais, Portugal - 13-14 September 2023

28.08.2023

European travel agents and tour operators meet to ensure that travelers can return to Rhodes and Corfu

Almost 100 representatives of travel agencies and tour operators from all of Europe participated in a workshop to take stock of the situation in Rhodes and Corfu. Holiday demand in these islands is still strong and the current situation requires a good knowledge of the suppliers and connection with local organizations and authorities.

02.08.2023

Update of the EU Air Safety List

On 7 June 2023, the Commission has updated the EU Air Safety List, which is the list of airlines that are subject to an operating ban or operational restrictions within the European Union, because they do not meet international safety standards.

19.06.2023

ECTAA: The Association of Incoming Tour Operators of Ukraine officially part of the European travel agents and tour operators associations

ECTAA and AITO decide to work together to prepare the industry for Ukraine’s accession to the EU and help rebuild tourism after the war.

13.06.2023

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Contact

The Association of Tour Operators and Travel Agents of the Czech Republic (ACCKA)
Letenská 119/3, 118 00 Praha 1
phone: +420 224 86 2551
e-mail: sekretariat@accka.cz
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